Sorry I don't know where else to post this request. I use another browser and yet again I can't download videos even when already logged in. Also I have a problem with my email and account I can't solve and I haven't found a way to contact any staff member to sort this out. Can any troubleshooting person contact me to help me solve this? And please, let me use my reliable browser to continue downloading vids cause that one is faulty, and yes, I already tried to use it a few times in the past and it's not really dependable.