I had been a user for approximately 3 months. A power surge destroyed my hard drive. A month later, got a new computer and found that my password was no longer valid . Lost countless contacts, videos, photos, the lists goes on. Now I'm a little leery to sign up with a new password. Could you clarify what happened and why my password was deleted. Also have an anonymous for user entry into the comments, way to many rude responses to previous comments!